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General FAQ’s

Regular FAQ’S

Frequently Asked Questions

  • How do I register for online banking?

    You can register by visiting our website and selecting the “Sign Up” option under Online Banking. You’ll need your registered mobile number, and a valid email address to complete the process.

  • Is online banking secure?

    Yes, we use advanced encryption, two-factor authentication, and continuous monitoring to ensure your personal and financial information remains secure at all times.

  • What should I do if I forget my password?

    If you forget your password, click on the “Forgot Password” link on the login page. You’ll be guided through a verification process to reset your password safely.

  • Can I transfer money internationally?

    Yes, our online banking platform supports international transfers. You can send funds abroad securely with competitive exchange rates and low fees.

  • Can I pay my bills through online banking?

    Yes, our system allows you to pay utility bills, credit cards, and other services directly from your account with just a few clicks.

  • How do I check my account balance?

    Once logged into your online banking account, your account balances and recent transactions are displayed on the dashboard for easy access.

  • Is there a fee for using online banking?

    No, online banking is a free service for all our customers. However, certain premium services like international transfers may have a small fee.

  • Can I access online banking from my mobile phone?

    Yes, you can log in via our mobile-friendly website.

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